The only bit of feedback is to bring back the live dealer table games. Gail was super helpful and had the best attitude! Every person we encountered at the casino was very friendly. Thanks, girl! We went to the players card desk to sign up for the loyalty card. The security woman carded me because she though I was under 21, which completely made my night. We went into the casino from our room and you will be checked by security again. ![]() I loved the bright lighted mirror and the shower. Having real glasses, ice bucket with tongs, coffee maker, and fridge in the room is unheard of these days. We booked the basic King room and were really impressed with the size, amenities, and cleanliness. You swipe your room key and select your floor before the elevator arrives. I didn't catch her name, but she was from Las Vegas. Please keep it this way and not allow smoking back! Check in was quick and super friendly. The casino is non-smoking and smells fresh. I had my bag briefly searched, which I didn't mind. I was impressed by the security technology to keep guests safe. ![]() The parking ramp was easy to navigate into the casino and hotel. We stayed here on Saturday evening for our first time at Potawatomi Hotel and Casino.
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